Webtoun Marketing Agency Terms & Conditions
Please make sure to read our Terms and Conditions before signing up for a plan. By ticking the checkbox when signing up, you agree to these terms. If you do not accept them, you may not use our service.
1. Parties Involved
Client: You, the individual or business receiving services.
Company: Webtoun Ltd, based in Glasgow, providing the services outlined below.
2. Description of Services
Webtoun Ltd offers the services specified in the chosen plan selected by the Client.
3. Signup Process
The person signing up will be considered authorized to make changes or terminate the agreement. If another person needs this authority, please provide their name and email to us. If no changes are requested, the original signee remains responsible.
4. Payment Terms
Pay Monthly Clients:
Upfront costs payable immediately via PayPal or Stripe.
Recurring monthly payments are collected via direct debit on the same date each month. If the date falls on a non-working day, payment will be processed the next working day.
The first monthly payment is due within 7 days of signup unless otherwise agreed in writing.
Pay Annually Clients:
Upfront costs payable immediately via PayPal or Stripe.
Recurring annual payments are collected via direct debit. The payment will be processed on the same date each year, or the next working day if it falls on a non-working day.
The first annual payment is due within 7 days of signup unless otherwise agreed.
Add-on Services:
Payment for add-on services is required upfront before activation, using the existing direct debit details provided.
5. Suspension of Service
If payment isn’t received within 10 working days, services may be suspended. If payment remains unpaid for 30 days, we reserve the right to remove your website from our servers. Once removed, it cannot be restored. We are not liable for any downtime or loss resulting from this suspension.
6. Content Updates
A content update includes changes to existing content but excludes adding new pages (like blog posts or news). Additional page requests after the website is launched will incur extra charges unless agreed in advance.
7. Copyright
Clients must ensure all content they provide is owned by them and does not violate copyright laws. The Client will be responsible for any legal action resulting from copyright infringement.
8. Intellectual Property Rights
Websites:
All website files hosted by Webtoun Ltd remain the property of the Company. If the Client wishes to purchase the rights to the website, this must be discussed with us.
Custom Web Design Add-on:
If the Client purchases a custom design add-on, the rights to the website design will be transferred to them.
Add-on Services:
Any intellectual property related to logo creation, business cards, or other design work will be transferred to the Client after full payment.
Domain Names:
Domains purchased on behalf of the Client remain their property and will not be affected by contract termination.
Emails:
Email services will stop if the contract is terminated, and all related data will be removed. Clients must manage their own email backups.
9. Legal Usage
Clients must not use Webtoun services for illegal activities. Any violation will result in the immediate removal of the website, and all files will be deleted.
10. Termination and Notice
Pay Monthly Clients:
A 14-day cooling-off period starts after the website is launched. You may cancel at any time during this period and receive a full refund.
After 14 days, cancellations will result in the website being shut down at the end of the current month, but no refunds will be issued.
Pay Annually Clients:
The same 14-day cooling-off period applies.
Cancellations after this period will result in a pro-rata refund for the remaining months, minus the first month's fee.
11. Limitation of Liability
Webtoun Ltd is not liable for indirect, incidental, or consequential damages, including data loss, lost profits, or downtime, even if we’ve been informed of the possibility of such damages.
12. Data Protection (GDPR)
The Client is the data controller and responsible for GDPR compliance, while Webtoun acts as the data processor. We build and host websites using Webflow, and Clients accept Webflow’s data collection policies.
13. Independent Contractors
Both parties are independent contractors, and no partnership or employment relationship is created by this contract.
14. Force Majeure
Webtoun Ltd is not responsible for delays caused by events beyond our control, such as natural disasters or government actions. If a delay exceeds 60 days, the Client may terminate the agreement with written notice.
15. Promotional Use
Webtoun reserves the right to use original artwork and digital files for promotional purposes unless the Client requests otherwise.
16. Contact Us
For any questions regarding our terms, please contact us at info@webtoun.com.